Accountancy
109 Agriculture, Fishing
2 Finance, Insurance
107 Call Centres
0 Catering & Hospitality
105 Construction, Property
130 Customer services
73 Defence/Armed Forces
55 Education
2 Electronics
80 Engineering, Manufacturing 110 Graduate, Trainees
66 Healthcare & Nursing
74 Human resources
62 IT & Internet
436 Legal
65 Management consultancy 57 Marketing, Advertising, PR 83 Media, Creative
7 Non-profit, Charities
1 Public sector & Services
11 Recruitment sales
79 Retail, Wholesale
80 Restaurant & Food Service 7 Sales
139 Science
11 Secretarial, Administration 17 Security
0 Senior appointments
12 Telecommunications
3 Transport, Logistics
5 Travel, Leisure, Tourism
15 Other
64
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Accountancy
0 Agriculture, Fishing
0 Finance, Insurance
0 Call Centres
0 Catering & Hospitality
0 Construction, Property
0 Customer services
0 Defence/Armed Forces
0 Education
0 Electronics
0 Engineering, Manufacturing 0 Graduate, Trainees
0 Healthcare & Nursing
0 Human resources
0 IT & Internet
0 Legal
0 Management consultancy 0 Marketing, Advertising, PR 0 Media, Creative
0 Non-profit, Charities
0 Public sector & Services
0 Recruitment sales
0 Retail, Wholesale
0 Restaurant & Food Service 0 Sales
0 Science
0 Secretarial, Administration 0 Security
0 Senior appointments
0 Telecommunications
0 Transport, Logistics
0 Travel, Leisure, Tourism
0 Other
0
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Section: Customer services Vacancy 233 |
Post:French Flemish Technical Support
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Salary contractual |
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Requirements and conditions |
Age: |
Has no value
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Gender |
Has no value
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Education: |
no
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Work schedule: |
Has no value
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Work place: |
Glasgow
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The announcement text: |
French Flemish junior first level Technical Support Relocation available You are fluent in French, Flemish and English Providing first level Technical Support via Telephone and E-mail Problem determination and support on difficulties encountered with pre loaded operating systems and software. Assist with Hardware problem determination throughout the Product life cycle Escalate to second Level Support when necessary, whilst maintaining ownership of the call. Ensuring Service Level Agreement`s are met and customer deadlines maintained when escalating a case. Using clients Tools to for information research and retrieval and logging calls accurately. Maintaining an interest and awareness of Helpcentre and site procedures. Taking on extra duties when required e.g. Updating country procedures, mentoring new Team Members.
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Contact information |
Employer: |
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Email: |
103@birminghamcareer.informnow.com
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Phone: |
0131 555 0284
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Publication date: 2009-03-30 07:12:05
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